Automating the 6-Month Dental Recall Loop
Hygiene appointments are the most consistent revenue source for a dental clinic. Yet, most dentists treat them as secondary to 'big ticket' procedures like implants or ortho.
The 'Forgotten Cleaning' Problem
Patients often leave the clinic without booking their next 6-month cleaning. By the time 6 months pass, they have forgotten the clinic, and the clinic has forgotten them.
Triggering the Loop at the Point of Billing
In Sitalax, when a cleaning is billed, the 'Recall Trigger' is automatically set for 5.5 months later. No manual entry is required from the front desk.
The WhatsApp Sequence
We use a 3-step sequence: 1. The 14-day 'Advance Notice', 2. The 48-hour 'Confirmation Request', 3. The 2-hour 'See You Soon'.
- 14-day Advance Notice
- 48-hour Confirmation
- 2-hour Reminder
Common Questions
Yes, the Sitalax integration allows for one-click rescheduling that syncs back to your calendar.
Especially for solo dentists, as it removes the need for a dedicated 'calling' staff member.