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Reducing Patient Anxiety with Automated Pre-Procedure Instructions
Patients often forget pre-procedure instructions. This leads to last-minute cancellations and wasted chair time.
Automated 'Value-Add' Messaging
Sitalax sends these instructions automatically 48 hours and 12 hours before the procedure. This ensures the patient is prepared and feels 'cared for'.
Higher Compliance, Better Outcomes
When patients follow instructions perfectly, the clinical outcome is better. For aesthetic or surgical procedures, this is the difference between success and a complication.
Reducing Front-Desk Call Volume
If the instructions are already on the patient's WhatsApp, they are less likely to call the front desk with basic questions.
- 48hr Pre-Op PDF
- 12hr Fasting Reminder
- Post-Op Care Video
- Emergency Contact Card
Common Questions
Can we send videos or PDFs?
Yes, the WhatsApp API supports rich media, allowing you to send instructional videos.
Can we customize instructions per procedure?
Yes, Sitalax allows you to map specific instruction sets to different appointment types.